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Privacy Policy

Recochem Inc.
WEB SITE PRIVACY STATEMENT

This Privacy Statement applies to users of Recochem Inc. (“Recochem”, “we”, “us”, “our”) web sites and to personal information collected by us in our interactions with you. Please read this Privacy Statement carefully to gain a clear understanding of how we may collect, use, process and disclose your personal information. By entering our websites and otherwise providing us with personal information in the course of our interactions with you, you are consenting to our collection, use, transfer and disclosure of your personal information as outlined in this Privacy Statement.

We have organized our web sites so that you will not be required to identify yourself or reveal any personal information in order to view our web sites. At times, we may ask you to provide information about yourself or your company in order to better serve you. If you choose to us with your personal information, we will use it in accordance with this Privacy Statement.

Changes to this Privacy Statement

We reserve the right to update this Privacy Statement at any time without notice to you. The most current version of the Privacy Statement can be reviewed by clicking on the “Privacy Policy” hypertext link located at the bottom of the web pages on our web site. Your use of our web sites may also be subject to additional terms outlined in the Terms of Use and elsewhere on this web site.

FULL VERSION OF PRIVACY STATEMENT

  1. What information do we collect?
  2. Cookies and third-party web analytics
  3. Whatdo we do with this information?
  4. Will the information be shared or sold to third-parties?
  5. Storage and cross-border transfers
  6. We limit disclosure, useand/or retention of your personal information
  7. Links to other sites
  8. Privacy of children
  9. Referrals
  10. Data security
  11. Accessing your data and contacting Recochem
  12. Your acceptance of our privacy practices

1. What information do we collect?

We understand that you expect to learn about our company when you visit this web site. Similarly, we hope to learn about your needs as a current or potential customer through your visits to this web site.

We collect only the personal information required to provide our products and services to you. We will not, as a condition of supplying you with our products or services, require you to consent to the collection, use or disclosure of personal information beyond that required to fulfill the specified, legitimate purposes. Information shall be collected by fair and lawful means.

a) Personal Information

Personal information is any information about an identifiable individual, which means any information that relates to you and identifies you personally, either alone or in combination with other information.

On some of our web pages you may be able to ask questions and register to receive information. On these pages, we will ask you for the personal information necessary for us to respond to you (e.g., name, mailing address, electronic mail address, telephone number). If you opt not to provide us with personal information, you can still access our web sites; however you may be unable to participate in certain promotions or receive product information offered through Recochem’s web sites or interactive advertisements.

b) Aggregate and Statistical Data

Recochem may collect certain aggregate data called web log information (such as your web browser, operating system, pages visited, etc.) and use cookies when you visit many of our web pages. For instance, when you visit one of our web sites, our web server will automatically recognize some information, including, but not limited to, the date and time you visited our site, the pages you visited, the referrer (the website you came from), the type of browser you are using (e.g., Chrome, Edge and Firefox), the type of operating system you are using (e.g., Windows or Mac OS), and the domain name and address of your Internet service provider (e.g., Rogers).

Neither our cookies nor web log information collects any identifiable information.

In some cases we may also collect information about you that you voluntarily submit, such as general statistical information like age, gender, household size, zip/postal code, preferences and interests.

2. Cookies and third-party web analytics

When you view one of our web sites or interactive advertisements, we may collect some anonymized usage information. The collection of this anonymized information is done through the “cookie” technology. Our cookies may store some information on your computer. This information will be in the form of a small text file, also called a “cookie.” Cookies help us in many ways to make your visit to our website more enjoyable and meaningful to you. For example, cookies avoid you having to choose your country/language every time you come back to one of our web sites. They also allow us to tailor a web site or advertisement to better match your interests and preferences. Most browsers can be configured not to accept cookies or to indicate when a cookie is being sent. Please see: https://youradchoices.ca/en/tools for some of these options.

Our cookies cannot read data off of your hard drive, cannot read cookie files created by other web sites and will not be used to identify you. If you erase or reject a cookie, you may still use this web site.

We use third-party web analytics services on our web site, including Google Analytics. These service providers which use automated technologies, such as cookies and pixels to collect and analyze certain kinds of technical information, help us understand how visitors use our web site and provide advertising services to us, including interest-based advertising or advertisements targeted to your interests. Interest-based advertisements are ads presented to you based on your browsing behaviour in order to provide you with ads more tailored to your interests. These interest based ads may be presented to you while you are browsing our web site or third-party sites not owned by Recochem.

Please visit these third-party sites to review their privacy policies and manage their cookies and other tracking technologies, and for information on how to opt-out of some of these practices.

Google Analytics is a web analytics service that provides statistics and basic analytical tools for search engine optimization and marketing purposes. For more information on Google, visit: https://policies.google.com/privacy. Google offers an opt-out mechanism here: https://tools.google.com/dlpage/gaoptout/.

To learn more about interest-based advertisements and your opt-out rights and options, visit http://youradchoices.ca/choices/. Please note that if you choose to opt out, you will continue to see ads on our web site, and may see ads about us on other web sites, but they will not be based on how you browse and engage with our website.

3. What do we do with this information?

We will use the information that you provide to us to better understand your needs and to provide you with better products and services. At the most basic level, we will use information you provide us to communicate with you, to update you on our products and services and to personalize our web sites for you. Web logs may be used if necessary to help identify any person attempting to break into or damage our web site. We may share web log information with law enforcement agencies if we believe that we have evidence of a violation of computer security or related laws.

Periodically, we may survey you about your use of products for other market research or to provide you with marketing information we think will be useful to you. Of course, you need not participate in these surveys or accept this marketing information.

4. Will information be shared or sold to third-parties?

We will not sell the information which you give to us to third parties. Occasionally, we may share personal information from you (such as name, mailing addresses and email addresses) with vendors, contractors or partners of Recochem in connection with services that these individuals or entities perform for or with Recochem. These vendors, contractors or partners are restricted from using this data in any way other than to provide services for Recochem, and they may not share or resell this data.

We always require a comparable level of protection from our third-party relations for any personal information which they may access or process in the course of providing services us.

5. Storage and cross-border transfers

Personal information may be accessed by persons within our organization, or our third-party service providers, who require such access to carry out the purposes described in this Privacy Policy, or otherwise permitted or required by applicable law. Personal information we collect is managed from our offices in Canada, the United States and Australia. We may also use service providers located outside of Canada, and, if applicable, your personal information may be processed and stored in other countries and therefore may be subject to access by or disclosure to foreign law enforcement authorities under the laws of those jurisdictions.

6. We limit disclosure, use and/or retention of your personal information

Under exceptional circumstances, we may have a legal duty or right to collect, use or disclose your personal information without your knowledge or consent. In accordance with applicable laws, we will not disclose personal information without your consent, except where customer information is required to be disclosed such as for: (i) the purposes of collecting a debt owed by the individual to the organization; (ii) for law enforcement purposes; (iii) for the purpose of complying with a legal requirement; (iv) where information is public as permitted by law; (v) where it is reasonable for the purposes of investigating a breach of an agreement, or actual or suspected illegal activity; (vi) in the case of a merger, acquisition, sale or divestiture of assets or other similar business transaction for purposes of evaluation and completion of the business transaction, in compliance with any requirements under applicable laws; and (vi) otherwise where permitted or required by applicable law.

Where required or permitted to disclose personal information without consent, we will not disclose more information than is required.

We will retain your personal information only for so long as necessary to fulfill the purposes for which it was collected and to meet our legal and contractual obligations. We will employ specific retention periods, after which personal information is destroyed or made anonymous.

7. Links to other sites

We may provide you with links to other web sites. Please be aware that we cannot guarantee or vouch for the data collection practices of such other web sites. We encourage you to read the privacy statements for those linked web sites.

8. Privacy of children

Our web site is not designed for, or directed to, children under the age of 18 and we will not knowingly collect personally identifiable information from individuals in this age group. We encourage parents to take an active role in their children’s online activities and to talk with their children about disclosing personally identifiable information to web sites.

9. Referrals

Occasionally, visitors will have the opportunity to forward product information on the web site to friends/relatives or to send messages from our web sites or interactive advertisements to friends/relatives. This personal referral information you provide to facilitate this communication is used on a one-time basis or stored only for analysis purposes, and is not further used by Recochem to recontact referred individuals, except in circumstances where we obtain consent from the people you have referred to receive communications from us. By providing us with the personal information of others, you represent and warrant that you have their consent to do so.

10. Data security

Recochem is committed to keeping the data you provide to us secure and will take reasonable precautions to protect your personal information from loss, misuse or alteration. We take steps to safeguard your personal information by maintaining appropriate physical, procedural and technical security measures. Vendors, contractors, or partners of Recochem who have access to your personal information in connection with providing services for Recochem are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for Recochem.

11. Accessing your information and contacting Recochem

If you have any questions about this Privacy Statement, or if you have submitted or another person has submitted personally identifiable information about you through this web site, and you would like to have that information changed or deleted, please contact our chief privacy officer at:

Recochem Inc.
Corporate Headquarters
850, montée de Liesse
Montréal, Québec
H4T 1P4
(514) 341-3550

privacy@recochem.com

Upon receiving a request, we will take steps to: (i) confirm your identity; (ii) inform you about the type of information on record and how it has been used and disclosed; (iii) provide you with access to your information so that you can review and verify the accuracy and completeness of it and request changes; and (iv) make any necessary updates to your information.

12. YOUR ACCEPTANCE OF OUR PRIVACY PRACTICES

By using this web site or any other Recochem web site or interactive banner ads, you signify your acceptance of this Privacy Statement, and you adhere to the terms and conditions posted on the web site. If you do not agree with any of these terms , please do not use this web site or submit any personal information.

Please check back for updates to this Privacy Statement.

Last Updated: September 22, 2022

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